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What is Occupancy Model Display Setting?
This article will outline our Occupancy Model settings that have recently been updated in YCS.
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How can I register my property on Agoda?
This article will outline all the necessary information to complete the registration process on Agoda.
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How to check for confirmed bookings
This article will outline the information about our bookings and how they get generated.
How do I end my partnership with Agoda?
In this article, we will outline things to know for contract termination and how you to request it.
How do I report an incorrect booking amount?
This article will outline the factors that affect booking prices and how to report an incorrect booking amount.
Introduction to Property Collect without Credit Card Guarantee
This article will outline the option from Property Collect that allows guests to book and pay at the hotel without any credit card guarantee. We will also outline the benefits of this option.
Get payouts for multiple bookings at once with ePass
ePass (Electronic Payment Administration Self Service) lets you request payouts for multiple bookings at once, making it easier to manage your payouts. Learn how to get started, find payout [...]
In Cancellation Policies and Special Requests, Guest Reservations, Reviews, and Policies, Partner Help
Posted How do I manage surcharges and additional fees?
This article will outline how to manage surcharges.
In Cancellation Policies and Special Requests, Guest Reservations, Reviews, and Policies, Partner Help
Posted How do I set up a cancellation policy for my property?
This article outlines how to create and manage cancellation policies in YCS. Cancellation policies let guests know what to expect if they cancel or fail to show up for their booking.
Where do I get the Property Collect booking statement?
This article will outline how to obtain your booking statements from ePass.
