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How do I update my rates and availability with the Availability Center?

This article explains how to update your property’s rates and availability using the Availability Center in YCS.

Last updated: 7 days ago | 11 min read time

The Availability Center provides a list view for managing your property’s rates and availability. This page can be accessed by hotel-type properties and multi-unit homes.

Updating availability with the Availability Center

Sign in to YCS. If you manage multiple properties, select it from Listings.
Go to Rates and availability >> Availability Center.
Set your view to include the dates and rooms you want to update.
- Select the date range in the top left of the page. When you want to return to the current date, just click Today.
- Simplify your view by clicking the Rooms dropdown and selecting only the rooms you want to display. When working with multiple rooms, click on the row with the room name to collapse it until you’re ready to update.
- Rooms will be listed out in alphabetical order. Scroll up and down to view all rooms, and scroll right and left to see all dates in the selected date range.
In the Remaining availability row of the room you want to update, select the date you want to update or drag the blue slider to select multiple dates.
In the pop-up that appears, edit the number of rooms available, then click Update.

Updating room rates with the Availability Center

Sign in to YCS. If you manage multiple properties, select it from Listings.
Go to Rates and availability >> Availability Center.
In the row of the rate plan and room you want to update, select the date or drag the blue slider to select multiple dates.
Edit the rate, then click Update.

For detailed instructions on updating your rates and availability, watch the video below.

How can I temporarily close my property?

In the event you need to temporarily close your property due to major renovations, recovering from natural disasters, or government regulations, we strongly encourage you to honor every booking that has been made, even during the planned period the property would be closed. Any bookings that can’t be accommodated should be offered alternative accommodation. You can find more details here.

To temporarily close your listing, we recommend you to simply close your availability for the time required in YCS. If you use channel manager or other connectivity support, please make sure to update your availability using your designated connectivity platform. This is to avoid unsuccessful updates on the availability if you only update on YCS.

For properties under agreement with Agoda that include guaranteed availability or allotment, please contact us for further assistance.

FAQs

1. How can I manage my availability if I use a channel manager?

If your property is connected to a channel manager, you will need to update your price and availability directly with their system. Please contact the channel manager’s support team if you require further assistance.

2. Do I need to manage my property's availability and inventory all the time?

As per the partnership agreement with Agoda, it is the property’s responsibility to manage their inventory, availability, and price. Partners may consider connecting with a channel manager to help them with this. More information is provided here: How do I manage my channel manager connection?

3. Will YCS Availability Center work with Channel Managers?

The page will reflect the availability that has been updated by the Channel Manager. However, please update the availability on your Channel Manager end, and refer to this page for insights only. Stay tuned for more updates on this feature!

4. What should I do if I don’t have any access to YCS or other connectivity platforms to update my availability?

Please contact us for further assistance. If you don’t have access to YCS or are not using connectivity platforms. We will help you to temporarily unlive the listing.

Please note that if you are using this method, you will need to contact us again when would like to re-live your listing as well.

5. Will YCS Availability Center work with Channel Managers?

Based on Agoda’s Terms and Conditions, Agoda may continue to market your property from inventory made available to Agoda by the third parties with whom you have separate distribution agreements. You may contact these parties directly with any further inquiries or concerns.