You can add and manage who can access your listing on the extranet. How you do this depends on your property type. Learn more about property types here.
Managing user access for hotel-type properties and multi-unit homes
Adding a new user
- Sign in to YCS. If you manage multiple properties, select it from Listings.
- Go to Settings >> User management.
- Click Add a new user.
- Enter the user’s name, email address to be associated with the YCS account, and phone number.
- Select all properties the user should have access to, then select the user roles for each property.
- Click Apply.
Editing user details and access
- Sign in to YCS. If you manage multiple properties, select it from Listings.
- Go to Settings >> User management.
- Click the edit icon for user you want to update.
- Edit the user details as needed.
- Update user roles in the dropdown, or click the trash icon to remove the user’s access to that property. Remove a user’s access to all properties at once by clicking Revoke all access.
- Carefully review all changes, then click Proceed to save the changes.
Add or edit phone numbers contact details
- Sign in to YCS. If you manage multiple properties, select it from Listings.
- Go to Settings >> User management.
- Select the country code and enter the phone number.
- Click Apply, then review the summary and click Proceed.
- A confirmation request will be sent to your registered email address.
- Open the email and click Confirm to finalize the update.
Please note that:
- If your phone number requires updating, re-authentication via OTP will be necessary. This process provides temporary access so that you can edit your phone number while ensuring your account’s continued security.
- Each YCS user can only have one phone number listed.
- Multiple YCS users can share the same phone number.
- The above steps may not be applicable to some properties.
User roles and access levels
|
Role name |
Access level |
| Admin | Full access to Property’s Extranet except Finance |
| Content Only | Manage content only |
| Reservations Only | Manage reservations only |
| Finance — Supervisor | Review and approve payments. and manage bank accounts |
| Finance –Card Info Viewer | Review and approve payments, and view UPC details |
| Finance — General | Review and approve payments |
A few things to note about user roles:
- Any user can assign, edit, or remove roles for other users if the assignee’s role is lower or equal in rank.
- Admins hold the top position, having full access to the property’s extranet and being the only role that can manage all other role types.
- Content Only and Reservations Only users can only manage roles of their own type and grant them to other users respectively.
- Finance – Supervisors can manage both General and Supervisor roles.
- Finance – Card Info Viewers may control General roles and their own, ensuring system integrity by regulating the distribution of access rights.
- Finance – General users can only manage roles of their own type.
Two-factor authentication and notifications
For security purposes, we have implemented Two-Factor Authentication (2FA) for changes in user management. This means that alongside your password, a second level of verification will be required to make changes. 2FA will be required for all user modifications, ensuring that only authorized personnel are able to adjust these settings.
Furthermore, to ensure transparency and keep all team members up to date, we send out notifications to all Admin accounts whenever any modifications are made to user settings or property access rights. This gives Admins full awareness of changes made to user configuration, regardless of the nature of the alteration, and allows immediate action if any change is unauthorized or mistaken. This consistent communication aids in seamless role management within YCS.
Managing user access for single-unit homes
To manage user access to your property on the extranet, please contact us for support.
Soalan Lazim
Alat Pengurusan Pengguna YCS adalah ciri layan diri di YCS yang membolehkan anda menguruskan peranan pengguna dan hak akses untuk penginapan anda.
Terdapat pelbagai peranan, masing-masing dengan set kebenarannya sendiri. Sebagai contoh, Pentadbir mempunyai akses penuh ke ekstranet penginapan anda, Kandungan Sahaja menguruskan kandungan, dan Tempahan Sahaja menguruskan tempahan. Terdapat juga pelbagai peranan kewangan, masing-masing dibuat khusus untuk tugas berkaitan kewangan tertentu.
Pergi ke tetingkap edit dan semak atau hapus centang peranan dari senarai drop-down.
Butang Sampah akan membatalkan semua akses pengguna ke penginapan tunggal.
Butang “Batal Semua Akses” akan membatalkan akses pengguna ke semua penginapan dalam YCS. Gunakan butang ini dengan berhati-hati.
Keupayaan untuk menetapkan peranan bergantung pada peranan anda sendiri dan hierarki. Pengguna boleh menugak/menyunting/membuang peranan yang sama atau lebih rendah daripada tahap mereka sendiri, tetapi pengguna pentadbir boleh menguruskan semua peranan.
Pengguna baru boleh log masuk melalui “Lupa kata laluan saya.” Untuk maklumat lanjut, rujuk Bagaimana saya log masuk ke ekstranet Agoda?
Hanya orang yang memulakan perubahan kepada peranan pengguna atau hak akses yang perlu menyelesaikan proses 2FA. Langkah berjaga-jaga ini diambil untuk mengesahkan identiti orang yang membuat perubahan, memastikan bahawa perubahan ini disengajakan dan dibenarkan.
Pemberitahuan yang dihantar kepada Pentadbir akan memberi amaran kepada mereka tentang semua pengubahsuaian yang dibuat pada peranan pengguna dan hak akses. Ini bermakna anda akan menyedari sebarang perubahan dalam konfigurasi, tidak kira seberapa kecil atau besarnya.
Contact us
Still looking for a solution? Contact us via the YCS Need Help Button or other methods.
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