Archives

Agoda provides several platforms that allow guests to reach out to properties with any requests. This article will explain ways of communicating using those platforms.

This article will help you to set up your bank account to receive payments via bank transfer, also known as Telex Transfer.

In this article, we’ll show you how to handle the reviews you receive from guests, including the best way to reply to a review, both positive and negative, to create optimal resolution and [...]

This article will outline why you may have a negative balance, and what you can do to correct it. You may also find the video example attached below for further references.

Find out how to create and manage rate plans in YCS to meet traveler needs and optimize your revenue. The article covers creating, editing, linking rate plans, and understanding cancellation policies.

This article outlines how to allow children to stay free at your property by setting the free child policy at the property level and confirming or customizing the policy again at the room level.

Accessing the Agoda Extranet is essential for managing your property's listings, rates, and availability. This guide provides step-by-step instructions to ensure a seamless login experience, [...]

On your Agoda property page, sometimes you may see duplicate rooms. They are supplied by Agoda's partners, for example Booking.com.