You can set up and edit your cancellation fee waivers via the Agoda YCS extranet. This will save you time when guests make special requests for cancellations.

This article outlines how to allow children to stay free at your property by setting the free child policy at the property level and confirming or customizing the policy again at the room level.

We strive to be as customer-friendly as possible at Agoda. We work diligently to improve our user interface through experimentation and gathering customer feedback. That is why you may see our front-e ...

Agoda enables you to reply directly to reviews because we believe that 2-way conversations yield the best education, understanding, and trust. Your direct response to guest reviews allows you to addre ...

The Agoda.com extranet is known as YCS. It is the back-end system for you to maintain your property profile on Agoda.com. It includes rates and availability, photos and descriptions, room and rate pla ...

Truy cập Mạng diện rộng Agoda là điều cần thiết để quản lý trang thông tin, giá và tình trạng phòng trống của cơ sở lưu trú. Bản chỉ dẫn này cung cấp hư ...

Tìm hiểu cách dễ dàng trả lời các yêu cầu đặc biệt của khách bằng YCS. Làm theo những bước đơn giản này để đảm bảo đáp ứng các nhu cầu của khách.

There are circumstances where a hotel is not able to accommodate a guest. This article will outline what you can do to prevent this, and how can you report it if it is unavoidable.