管理未來幾週或幾個月的房價和房量,可以提高您住宿在搜尋結果中的曝光率,同時觸及更多提前預訂住宿的旅客。此關鍵步驟可讓住宿確保營運順暢並滿足顧客期望。透過房量管理中心或行事曆管理您的房價和房量,以便潛在顧客順利預訂客房。

How do I manage rates and availability in the Availability Center?

  1. Sign in to YCS.
  2. Click on Rates and availability >> Availability Center.
  3. Set your view to include the dates and rooms you want to update.
    • Select the date range in the top left of the page. When you want to return to the current date, just click Today.
    • Simplify your view by clicking the Rooms dropdown and selecting only the rooms you want to display. When working with multiple rooms, click on the row with the room name to collapse it until you’re ready to update.
    • Rooms will be listed out in alphabetical order. Scroll up and down to view all rooms, and scroll right and left to see all dates in the selected date range.
  4. Find the Remaining room nights available row under the room you want to update availability for, then click the cell for a date you want to adjust.
  5. In the pop-up that appears, input the number of rooms you want to sell for these dates and click Update.
  6. Manage prices by clicking a cell in the rate plan row and using the blue sliders to select multiple dates.
  7. Enter the price for the rate plan in the pop-up >> Click Update.

For detailed instructions on updating your rates and availability, watch the video below.

 

How do I manage rates and availability in the Calendar?

  1. Sign in to YCS.
  2. Click on Rates and availability >> Calendar.
  3. Click a date to select it, or click and drag your mouse across all the dates you want to update. Click and drag the blue sliders to make further adjustments to the date range.
    • More settings will become visible once a date is selected. You can make changes to the start and end date here, which is especially useful when adding rates and availability for longer periods.
    • Click Select specific days to update availability for only weekdays, weekends, or certain days of the week.
  4. The room(s) you’ve selected to be displayed will be shown under Availability along with the number of rooms ready to sell. Click Show More to reveal the full list of rooms.
    • If a room has varying availability for the selected dates, the rooms to sell will be labeled as Multiple.
  5. Update the number of rooms to sell for each room.
  6. Under Rate Plan, enter the room price for each rate plan.
  7. Review your availability and rate details, then click Save.

ratesallotments-calendar1

What is included in the Advanced tab?

Within the information window (shown on the right-hand side of the calendar), there are two tabs: Basic and Advanced. The Advanced tab enables you to update specific details for each room type, such as booking restrictions, as well as the minimum and maximum length of stay for each rate plan.

  • Check-in not allowed and Check-out not allowed

Check-in not allowed

Check-out not allowed

Restrict check-ins on a specific date (or date range).

If a guest’s stay includes this date, but does not begin on this date, your property will be bookable.

However, if a guest’s stay begins on this date, your property will not be bookable.

Restrict check-outs on a specific date (or date range).

If a guest’s stay includes this date, but does not end on this date, your property will be bookable.

However, if a guest’s stay ends on this date, your property will not be bookable.

ratesallotments-calendar2

How do I restrict check-in and check-out dates on the Calendar?

  1. Go to YCS >> Rates & Availability >> Calendar.
  2. Select the room type and rate plan that you want to update.
  3. On the Calendar, select the date or date range.
  4. Within the information window (shown on the right-hand side of the calendar), click on the Advanced tab.
  5. Tick the relevant box to close dates to check-in or check-out.
  6. Click Save.

ratesallotments-calendar3

How do I set the minimum/maximum length of stay?

  1. Go to YCS >> Rates & Availability >> Calendar.
  2. Select room type and rate plan that you want to update.
  3. Select the date or date range that you would like apply the policy.
  4. Within the information window (shown on the right-hand side of the calendar), click on the Advanced tab and add the minimum stay or maximum stay.
  5. Click Save.

ratesallotments-calendar4

How do I set the minimum nights for stay-through?

To help you secure higher occupancy during peak periods, we have implemented a minimum night for stay-through. This function allows you to set a minimum length of stay by specifying the number of nights that must be booked for stays that include a restricted date (e.g. Monday) within the entire period of stay.

  1. Go to YCS >> Rates & Availability >> Calendar.
  2. Select room type and rate plan that you want to update.
  3. Select the date or date range that you would like to apply the policy.
  4. Within the information window (shown on the right-hand side of the calendar), click on the Advanced tab and tick the box to Set min night for stay-through.
  5. Add the # of nights.
  6. Click Save.

ratesallotments-calendar5

「最短入住晚數」和「最短連住晚數」有何區別?

  • 最短入住晚數– 僅適用於抵達/入住日期。
  • 最短連住晚數– 適用於整個住宿期間,這代表包含限制日期的任何日期範圍都必須遵守為該限制日期所設定的規則(除非限制日期當日是離開/退房日期)。

例如:如果住宿將1月1日(週五)設定為限制日期:

  • 最短入住晚數– 僅適用於1月1日(週五)抵達/入住的預訂。
  • 最短連住晚數– 適用於包含1月1日(週五)的任何住宿期間。 不過,這適用於1月1日(週五)離開/退房的住宿期間。

如何暫時關閉住宿?

如要暫時移除房源,建議您在YCS關閉對應期間的房量。      如果您使用通路管理系統或其他管理平台,請務必更新管理平台上的房量。  這可有效避免僅使用YCS,而導致未能成功更新房量的問題。 如果您的住宿與Agoda簽署相關協議,保證房量或空房,請 聯絡我們 以取得進一步協助。

暫時關閉住宿的原因 

  • 大規模整修 
  • 遵照政府規定
  • 自然災害

無論暫時關閉住宿是否在您的計畫之中,我們都強烈建議您履行 Agoda顧客向您預訂的每筆訂單。也就是說,即使是在住宿關閉期間,您也需要履行顧客向您預訂的每筆訂單。          如果您的住宿不能接待顧客入住,則應爲其尋找替代住宿。  您可以在下文中了解詳細步驟:如果我無法接待顧客該怎麼辦?    請注意,如果您無法提供替代住宿,則必須補償Agoda為顧客提供替代住宿的費用。      

常見問答

1.我如何使用「通路管理平台」管理房量?

如果您的住宿已連接通路管理平台,請直接透過該系統更新您的房價和房量。如需進一步協助,請聯絡通路管理平台的支援團隊。

3.YCS房量管理中心是否會與通路管理平台合作?

此頁面會顯示透過通路管理平台更新的房量。不過,請在您的通路管理平台更新房量,此頁面資料僅供參考。敬請持續關注這項功能的最新消息!

4.我無法進入YCS或其他管理平台更新房量,該怎麽辦?

聯絡我們以取得進一步協助。 如果您無法進入YCS或並未使用管理平台, 我們可以幫助您暫時將住宿下架。 請注意,如果採用這項方法,日後希望房源重新上線時,需要再次聯絡我們。

5.YCS房量管理中心是否會與通路管理平台合作?

根據Agoda的條款與規範,如果您與第三方簽署單獨的分銷協議,且第三方向Agoda提供您的房量庫存,則Agoda仍可依據該第三方提供的庫存繼續行銷您的住宿。若您有其他問題或疑慮,可直接聯絡這些第三方。

Contact us

Still looking for a solution? Contact us via the YCS Need Help Button or other methods.

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